How many hours can I work?
You may only work the number of hours per week you are authorized. For new employees refer to your start...
- Home
- Caregiver FAQ
Caregiver FAQ
Find information about payroll, eligibility, and other needs for caregivers in home healthcare in MN.
-
-
How can I get a copy of my check stub
If you have direct deposit, you won’t receive a paper copy of your check stubs. You can go to the... -
How do Holidays work?
We offer Holiday Pay if you work a holiday. You don’t get the day off, but if you work, you... -
What should I do if I didn’t get paid? Or if I didn’t get my check?
If you haven’t received your paycheck, most likely, the reason is, we did not receive your timesheet on time, or... -
Who may submit timesheets?
Either the caregiver or the client may submit timesheets. -
What activities should I check off on my timesheets?
You may only check off the activities the client your working with is approved to receive care for. Refer to... -
Can I work when the client is in the hospital?
No, you cannot continue to record time after a client is admitted to a hospital or facility. You can keep... -
What are QP visits?
For PCA Traditional clients the QP visits at the start of service to create a care plan and conduct the... -
What if I move or change my phone number?
Notify our office right away if you change your phone number, email or mailing address. Anyone can help you update... -
What if my timesheets are late?
If your timesheets are turned in late (after week #2), according to our payroll calendar, they will not be paid... -
What is the care plan for?
The care plan was written by the client and sometimes with the help of our qualified professionals. (Nurse). The care... -
How do I know if you received my timesheets?
If we do not receive your timesheet or if your timesheet has errors you will receive a text or a... -
How do I request PTO?
To request PTO first download and complete a PTO request form, then return the form to our office by fax... -
When are timesheets due?
Timesheets are due every Thursday by 9am, but you can submit your timesheet anytime after your last shift of the... -
How do I sign up for direct deposit?
Submit a Direct Deposit form to the payroll department. You can find the form at bestcaremn.com/resources. You may fax your...
Do You Need Extra Support?
If you can't find the answer you're looking for, we're here to help!
CONTACT SUPPORT