How many hours can I work?
You may only work the number of hours per week you are authorized. For new employees refer to your start...
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Caregiver FAQ
Find information about payroll, eligibility, and other needs for caregivers in home healthcare in MN.
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How do I request PTO?
To request PTO first download and complete a PTO request form, then return the form to our office by fax... -
What if my timesheets are late?
If your timesheets are turned in late (after week #2), according to our payroll calendar, they will not be paid... -
Who may submit timesheets?
Either the caregiver or the client may submit timesheets. -
How do Holidays work?
We offer Holiday Pay if you work a holiday. You don’t get the day off, but if you work, you... -
How can I get a copy of my check stub
If you have direct deposit, you won’t receive a paper copy of your check stubs. You can go to the... -
Can I work when the client is in the hospital?
No, you cannot continue to record time after a client is admitted to a hospital or facility. You can keep... -
How can an employment verification be completed?
Generally we like to receive these by fax, email or mail, however employees also drop these off. Contact the payroll... -
How do I know if you received my timesheets?
If we do not receive your timesheet or if your timesheet has errors you will receive a text or a... -
How do I sign up for direct deposit?
Submit a Direct Deposit form to the payroll department. You can find the form at bestcaremn.com/resources. You may fax your... -
How do I turn in my timesheets?
We accept timesheets from our timesheets app, email, fax, or you can even drop off your timesheet, if necessary. It... -
When do I get paid?
We pay every two weeks according to our payroll calendar. If you think you should have been paid we are... -
What activities should I check off on my timesheets?
You may only check off the activities the client your working with is approved to receive care for. Refer to... -
What are QP visits?
For PCA Traditional clients the QP visits at the start of service to create a care plan and conduct the... -
What if I move or change my phone number?
Notify our office right away if you change your phone number, email or mailing address. Anyone can help you update...
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