General

Provided by Best Care. Timesheets can be completed on paper or through Best Care’s Mobile Timesheet app. The Timesheets is...

We have a biweekly payroll schedule according to our payroll calendar.

All recipients are required to have a CSSPA. This document outlines the services and supports, including the positive support strategies...

Timesheets are to be signed by both the PCA and the Responsible Party (RP) at the end of the pay...

Timesheets are due every Thursday at 9am, or after your last shift of the week. 

Call Best Care to request an employee application. An employee is not able to start until their background study is...

PCAs cannot work more than 310 hours in a calendar month for all agencies combined.

Responsible for the coordination and continuity of care for the client. They assist with the development of the care plan....

Best Care does not allow the emergency use of manual restraints. DSPs must follow the positive support strategies outlined in the CSSP...

It is the responsibility of the PCA to ensure the health and safety needs of the client are being met....

A PCA worker may assist the person with the following ADLs: Dressing, Grooming, Bathing, Eating, Transfers, Mobility, Positioning, Toileting.

Recipients may use their hours flexible throughout the week (i.e. 3 days a week instead of 7). However the total...

To view pay stubs, W2s and accrued PTO, visit https://access.paylocity.com/ 

Providing false information on timesheets or forging signatures on timesheets is a felony. Best Care takes fraud very seriously and...

Sixty days before the end of your current service agreement, Best Care will send a request to the county or...