What can PCAs do for children under age 18? There are some differences between what PCAs can do for adults and children. Details are available at PCA services for...
Who cannot be a responsible party? The following individuals cannot be responsible party: PCA provider agency owners or managers A person’s county worker if they are...
What happens at the end of the authorization period? Before the authorization ends we will send a referral to the county or health plan to visit you for an...
Can I use my PCA at work? PCAs may assist you at work. They may provide any assistance you need in your care plan. You have the...
Are there any tools to help me budget my PCA units? Yes, PCA flexible use tools DHS-4691B (PDF) are available.
What do I do if my eligibility or address changes? If your eligibility or address changes, contact our office immediately. When these types of changes occur, we need to send...
How do I request a renewal when my service agreement is going to end? You don’t have to do anything. That is because Best Care sends a request on your behalf 60 days before...
Can I hire an employee who is under 18 years old? Yes, individuals who are 16 and 17 years old can be employees. As part of their application procedure, they will...
How do I hire an employee? Please contact our intake department to fill out an employee application over the phone and schedule a time to come...
What are Qualified Professional visits? All recipients are required to have Qualified Professional visits from time to time. Under the law we are required to...
Can I receive PCA services while I am outside of Minnesota? Yes, you can receive PCA services while outside of Minnesota but you may not receive services outside of the United...
How do I complete the PCA care plan? PCA Choice Clients are responsible for completing the PCA Care Plan. Under the Traditional PCA model this is the agency’s...
What activities should my caregiver complete on the timesheet? Your caregiver may only check off the activities you are approved to receive care for according to the PCA assessment...
Can I sign blank timesheets? Never sign blank timesheets, and if a caregiver asks you to do so contact our office and let us know....
Who needs a responsible Party? A person needs a responsible party if: They are under 18 They are an incapacitated adult with a court-appointed guardian...