What can PCAs do for children under age 18?
There are some differences between what PCAs can do for adults and children. Details are available at PCA services for...
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Client FAQ
Use our Knowledge Base to answer important questions about PCAs and home healthcare in MN.
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Who cannot be a responsible party?
The following individuals cannot be responsible party: PCA provider agency owners or managers A person’s county worker if they are... -
What happens at the end of the authorization period?
Before the authorization ends we will send a referral to the county or health plan to visit you for an... -
Can I use my PCA at work?
PCAs may assist you at work. They may provide any assistance you need in your care plan. You have the... -
Are there any tools to help me budget my PCA units?
Yes, PCA flexible use tools DHS-4691B (PDF) are available. -
What do I do if my eligibility or address changes?
If your eligibility or address changes, contact our office immediately. When these types of changes occur, we need to send... -
How do I request a renewal when my service agreement is going to end?
You don’t have to do anything. That is because Best Care sends a request on your behalf 60 days before... -
Can I hire an employee who is under 18 years old?
Yes, individuals who are 16 and 17 years old can be employees. As part of their application procedure, they will... -
How do I hire an employee?
Please contact our intake department to fill out an employee application over the phone and schedule a time to come... -
What are Qualified Professional visits?
All recipients are required to have Qualified Professional visits from time to time. Under the law we are required to... -
Can I receive PCA services while I am outside of Minnesota?
Yes, you can receive PCA services while outside of Minnesota but you may not receive services outside of the United... -
How do I complete the PCA care plan?
PCA Choice Clients are responsible for completing the PCA Care Plan. Under the Traditional PCA model this is the agency’s... -
What activities should my caregiver complete on the timesheet?
Your caregiver may only check off the activities you are approved to receive care for according to the PCA assessment... -
Can I sign blank timesheets?
Never sign blank timesheets, and if a caregiver asks you to do so contact our office and let us know.... -
Who needs a responsible Party?
A person needs a responsible party if: They are under 18 They are an incapacitated adult with a court-appointed guardian...
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