What can PCAs do for children under age 18?
There are some differences between what PCAs can do for adults and children. Details are available at PCA services for...
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Client FAQ
Use our Knowledge Base to answer important questions about PCAs and home healthcare in MN.
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What is a Responsible Party required to do?
The responsible party must: Attend your assessments Be available while the PCA is working Be listed on forms Check on... -
How many hours am I approved to receive?
The number of hours you are approved to receive is determined at your PCA assessment, and we receive an authorization... -
How long are services authorized for?
Services are typically authorized for one year in two, six month dates spans and the hours are divided equally between... -
What are Qualified Professional visits?
All recipients are required to have Qualified Professional visits from time to time. Under the law we are required to... -
What activities should my caregiver complete on the timesheet?
Your caregiver may only check off the activities you are approved to receive care for according to the PCA assessment... -
My PCA hours were cut, what can I do?
If your PCA hours were reduced, you have the right to make an appeal. You may use the Appeal to State... -
What is the PCA Choice option?
The PCA Choice option gives people more control over their care than Traditional PCA model. People on the PCA Choice... -
What is flexible use?
Flexible use means you can use your PCA service units in a flexible manner over two six–month periods. Many recipients... -
What is the Traditional PCA option?
Under the Traditional PCA option, individuals receive more support from the provider agency. People on the Traditional PCA model also... -
What is a PCA unable to do for me?
PCAs cannot: Assist with sterile procedures Inject fluids and medications into veins, muscles or skin Complete home maintenance or chore... -
What happens at the end of the authorization period?
Before the authorization ends we will send a referral to the county or health plan to visit you for an... -
What do I do if my eligibility or address changes?
If your eligibility or address changes, contact our office immediately. When these types of changes occur, we need to send... -
Who needs a responsible Party?
A person needs a responsible party if: They are under 18 They are an incapacitated adult with a court-appointed guardian... -
Who cannot be a responsible party?
The following individuals cannot be responsible party: PCA provider agency owners or managers A person’s county worker if they are...
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