Do I have to use my PCA hours every day? No, you will be assessed for a daily amount of PCA hours, but you can use them flexibly as necessary....
Can anyone use their PCA units flexibly? Generally anyone can use their PCA hours flexibly, however, you are not eligible for flexible use if: Your local county...
Do I need to review the PCA timesheet? Yes, review the PCA timesheet to make sure the hours marked are the ones the caregiver worked. If you have...
If I don’t use my PCA time does it roll over? No. Unused PCA time does not carry over into the next six-month period. You must use all your hours or...
How many hours do I have left? Throughout the year you may wonder how many hours you have left? If you use the number of hours daily...
How many hours am I approved to receive? The number of hours you are approved to receive is determined at your PCA assessment, and we receive an authorization...
My PCA hours were cut, what can I do? If your PCA hours were reduced, you have the right to make an appeal. You may use the Appeal to State...
When can my PCA start working? Start dates depend on a number of factors and each case is different. Your caregiver will receive a start work...
Flexible Use Recipients may use their hours flexible throughout the week (i.e. 3 days a week instead of 7). However the total...
Overtime Working over 40 hours is not allowed unless approved by Best Care. Overtime will be approved on a case by...
PCA Hours Limit 310 PCAs cannot work more than 310 hours in a calendar month for all agencies combined.
What can I do to help my PCA? Do not ask your PCA to complete tasks not allowed by state law. Do not ask your PCA to help...