How do I turn in my timesheets? We accept timesheets from our timesheets app, email, fax, or you can even drop off your timesheet, if necessary. It...
How do I know if you received my timesheets? If we do not receive your timesheet or if your timesheet has errors you will receive a text or a...
Do I have to use my PCA hours every day? No, you will be assessed for a daily amount of PCA hours, but you can use them flexibly as necessary....
My PCA is telling me they did not get paid. What should I do? The most likely reason a PCA does not get paid is because we are missing timesheets or the ones we...
Who submits the timesheet? Either the caregiver or the client can submit the timesheet, but the caregiver and client should each sign the time...
When do I get paid if my timesheets are turned in late? Timesheets are due every Thursday by 9am. If your timesheets are turned in late (after week #2) according to our...
When are timesheets due? Timesheets are due every Thursday by 9am, but you can submit your timesheet anytime after your last shift of the...
How should I complete my timesheet? Timesheets must be completed correctly, legibly, and signed by the client or responsible party and the employee. Clients should not...
What can I do to help my PCA? Do not ask your PCA to complete tasks not allowed by state law. Do not ask your PCA to help...
When do I get paid? We pay every two weeks according to our payroll calendar. If you think you should have been paid we are...