General

We have a biweekly payroll schedule according to our payroll calendar.

Provided by Best Care. Timesheets can be completed on paper or through Best Care’s Mobile Timesheet app. The Timesheets is...

All recipients are required to have a CSSPA. This document outlines the services and supports, including the positive support strategies...

Timesheets are to be signed by both the PCA and the Responsible Party (RP) at the end of the pay...

Timesheets are due every Thursday at 9am, or after your last shift of the week. 

To resign, the DSP and the RP need to notify Best Care, preferably in writing. DSPs may resign or be...

PCAs cannot work more than 310 hours in a calendar month for all agencies combined.

It is the responsibility of the PCA to ensure the health and safety needs of the client are being met....

The QP must meet with the recipient and the caregiver at the start of care and must visit every 3-6...

Best Care is required to help recipients exercise and protect their rights according to the 245D statute. Certain rights may...

To select the DSPs, sign timesheets, and follow the Best Care policies and procedures.

To select, train, supervise, schedule and monitor the work of the PCAs. Also, to review and sign timesheets, be present...

Responsible for providing oversight for 245D services. They assist with the development of the CSSP addendum and training and evaluating...

Best Care has the right to suspend and / or terminate services based on the 245D licensing standards. Best Care...

Working over 40 hours is not allowed unless approved by Best Care. Overtime will be approved on a case by...