General

Is considered an intentional act of deception, misrepresentation, or concealment to gain something of value. Stealing even one (1) dollar...

The QP must meet with the recipient and the caregiver at the start of care and must visit every 3-6...

Ensure the health, safety and protection of rights of each person served and implement the responsibilities assigned in the CSSP. 

A PCA may assist with Health-related procedures and tasks when the qualified professional trains and supervises the PCA worker, and...

Best Care is required to help recipients exercise and protect their rights according to the 245D statute. Certain rights may...

Enroll and verify PCA/DSP qualifications, process criminal background studies, manage payroll duties and pay PCAs/DSPs, provide program information, bill the...

Best Care does not allow PCAs to transport clients. PCAs may accompany clients into the community with transportation arranged by...

To select the DSPs, sign timesheets, and follow the Best Care policies and procedures.

Every recipient must have a care plan based on the PHN assessment. Only activities on the care plan and assessment...

Visit this website to find a COVID testing location near you. You may also receive a test in the mail...

Per the 245D statute, DSPs must complete training on the Best Care agency policies, complete an 8 hour positive supports...

To select, train, supervise, schedule and monitor the work of the PCAs. Also, to review and sign timesheets, be present...

If a PCA is injured or if there is an incident related to the recipient at any time, the PCA...

IADLs are allowed for clients who are over 18 years of age and only when identified on the assessment and...

Responsible for providing oversight for 245D services. They assist with the development of the CSSP addendum and training and evaluating...