How many hours can I work?
You may only work the number of hours per week you are authorized. For new employees refer to your start...
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Can I hire an employee who is under 18 years old?
Yes, individuals who are 16 and 17 years old can be employees. As part of their application procedure, they will... -
How can an employment verification be completed?
Generally we like to receive these by fax, email or mail, however employees also drop these off. Contact the payroll... -
What if I move or change my phone number?
Notify our office right away if you change your phone number, email or mailing address. Anyone can help you update... -
What is the care plan for?
The care plan was written by the client and sometimes with the help of our qualified professionals. (Nurse). The care... -
When can I start working?
Employees may not start working until they receive a start work letter. Refer to the start work letter for the... -
Timesheets
Timesheets can be completed through Best Care’s Mobile Timesheet app, on paper, or electronic pdf. Blank timesheets are available on... -
Workplace Injuries and Incidents
If a PCA is injured or if there is an incident related to the recipient at any time, the PCA... -
How should I complete my timesheet?
Timesheets must be completed correctly, legibly, and signed by the client or responsible party and the employee. Clients should not... -
How do I hire an employee?
Please contact our intake department to fill out an employee application over the phone and schedule a time to come... -
How do I terminate an employee?
Submit a signed statement that the employee is no longer working, and the last day they worked/will work. This can... -
My PCA is telling me they did not get paid. What should I do?
The most likely reason a PCA does not get paid is because we are missing timesheets or the ones we...