Fraud, Waste, and Abuse Providing false information on timesheets or forging signatures on timesheets is a felony. Best Care takes fraud very seriously and...
Fraud, Waste, and Abuse Intent Is considered an intentional act of deception, misrepresentation, or concealment to gain something of value. Stealing even one (1) dollar...
Health Related Procedures and Tasks A PCA may assist with Health-related procedures and tasks when the qualified professional trains and supervises the PCA worker, and...
Hiring a New PCA or Changes Call Best Care to request an employee application. An employee is not able to start until their background study is...
Hiring a new DSP / DSP Training Per the 245D statute, DSPs must complete training on the Best Care agency policies, complete an 8 hour positive supports...
Instrumental Activities of Daily Living (IADLs) IADLs are allowed for clients who are over 18 years of age and only when identified on the assessment and...
Activities of Daily Living (ADL) A PCA worker may assist the person with the following ADLs: Dressing, Grooming, Bathing, Eating, Transfers, Mobility, Positioning, Toileting.
Address and Phone Number Changes Notify the office immediately of any address or phone number changes.
Transportation Best Care does not allow PCAs to transport clients. PCAs may accompany clients into the community with transportation arranged by...