Provided by Best Care. Timesheets can be completed on paper or through Best Care’s Mobile Timesheet app. The Timesheets is...

The DSP is responsible to ensure that their conduct is consistent with Best Care policies, that they adhere to the...

If a PCA is injured or if there is an incident related to the recipient at any time, the PCA...

Timesheets can be completed through Best Care’s Mobile Timesheet app, on paper, or electronic pdf. Blank timesheets are available on...

To resign, the DSP and the RP need to notify Best Care, preferably in writing. DSPs may resign or be...

Best Care is required to help recipients exercise and protect their rights according to the 245D statute. Certain rights may...

Per the 245D statute, DSPs must complete training on the Best Care agency policies, complete an 8 hour positive supports...

Call Best Care to request an employee application. An employee is not able to start until their background study is...

Providing false information on timesheets or forging signatures on timesheets is a felony. Best Care takes fraud very seriously and...

Best Care does not allow the emergency use of manual restraints. DSPs must follow the positive support strategies outlined in the CSSP...

Enroll and verify PCA/DSP qualifications, process criminal background studies, manage payroll duties and pay PCAs/DSPs, provide program information, bill the...

Ensure the health, safety and protection of rights of each person served and implement the responsibilities assigned in the CSSP. 

The responsible party must: Attend your assessments Be available while the PCA is working Be listed on forms Check on...

Throughout the year you may wonder how many hours you have left? If you use the number of hours daily...

You can change your PCA at any time. Contact us so we may get the information for the new PCA...