Timesheets 245D Provided by Best Care. Timesheets can be completed on paper or through Best Care’s Mobile Timesheet app. The Timesheets is...
Hiring a New PCA or Changes Call Best Care to request an employee application. An employee is not able to start until their background study is...
Emergency Use of Manual Restraints (EUMR) Best Care does not allow the emergency use of manual restraints. DSPs must follow the positive support strategies outlined in the CSSP...
Fraud, Waste, and Abuse Providing false information on timesheets or forging signatures on timesheets is a felony. Best Care takes fraud very seriously and...
Annual Reassessment Sixty days before the end of your current service agreement, Best Care will send a request to the county or...
How do I hire an employee? Please contact our intake department to fill out an employee application over the phone and schedule a time to come...
Hiring a new DSP / DSP Training Per the 245D statute, DSPs must complete training on the Best Care agency policies, complete an 8 hour positive supports...
How do I change my PCA? You can change your PCA at any time. Contact us so we may get the information for the new PCA...
Recipient Rights Best Care is required to help recipients exercise and protect their rights according to the 245D statute. Certain rights may...
How many hours do I have left? Throughout the year you may wonder how many hours you have left? If you use the number of hours daily...
Termination / Resignation To resign, the DSP and the RP need to notify Best Care, preferably in writing. DSPs may resign or be...
What is a Responsible Party required to do? The responsible party must: Attend your assessments Be available while the PCA is working Be listed on forms Check on...
Best Care / License Holder’s Role Ensure the health, safety and protection of rights of each person served and implement the responsibilities assigned in the CSSP.
Workplace Injuries and Incidents If a PCA is injured or if there is an incident related to the recipient at any time, the PCA...
Best Care’s Role Enroll and verify PCA/DSP qualifications, process criminal background studies, manage payroll duties and pay PCAs/DSPs, provide program information, bill the...